Shipping Terms & Conditions
We are shipping a product that is extremely temperature sensitive. During the warmer months we must ship our chocolate with ice packs and the prices listed for shipping include this added expense. We assess each order as it is received, and we will contact you if we believe a change needs to be made, as chocolate melts above 74 degrees!
Please allow three (3) business days for your order to be processed.
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this web site.
We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to help identify you and to gather broad demographic information.
Our site’s registration form requires users to give us contact information, like their name and email address, and unique identifiers. We use customer contact information from the registration form to send the user information about our company. The customer’s contact information is also used to contact the visitor when necessary if they have subscribed to the mail list. Users may opt-out of receiving future mailings by choosing to unsubscribe. Unique identifiers are collected to verify the user’s identity and for use in our record system.
This site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.
Our site uses an order form for customers to request information, products, and services. We collect visitor’s contact information and unique identifiers. Contact information from the order form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings. Unique identifiers are collected from Web site visitors to verify the user’s identity and for use as account numbers in our record system.
No Sharing of Personal Information
Graham’s Fine Chocolates & Ice Cream never sells, rents, leases or exchanges your personal information with other organizations. We assure you that the identity of all who contact us through this Web site will be kept confidential.
Graham’s Fine Chocolates & Ice Cream is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Graham’s Fine Chocolates & Ice Cream uses Internet Encryption Software, Secure Socket Layer (SSL) Protocol when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public Internet in encrypted form, and then de-encrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted Graham’s Fine Chocolates & Ice Cream employees who have been specially trained in processing this information.
Many Web sites place cookies on your hard drive. You can choose whether to accept cookies by changing the settings of your browser. Your browser can refuse all cookies, or show you when a cookie is being sent. If you choose not to accept these cookies, your experience at our site and other Web sites may be diminished and some features may not work as intended.
Children’s Online Privacy
We are concerned about the privacy of young children and do not knowingly collect any personal information from a child under 13. We encourage you to become involved with your child’s access to the Internet and to our site in order to ensure that his or her privacy is well protected.
To read more about online safety and how to become more involved with your child’s online experience, visit the Federal Trade Commission Web site. You may also benefit from the information and resources available on ProtectKids.com.
We accept Visa, MasterCard, Discover, and American Express. All online orders are processed through 128 bit SSL encryption to protect your credit card information during your online transaction. All prices and figures are listed in US Dollars.
Graham’s Fine Chocolates & Ice Cream reserves the right to de-activate or remove any user accounts provided at grahamschocolate.com without a notice if user has provided wrong information, has violated common Internet policies or if the account has been inactive for more than 60 days.
If you have comments or questions about any of our policies or our website, please contact us. For information about your payment or order, please contact us at (630) 232-6655. Hours of operation are available on our Locations page.
Our mailing address is:
302 S. 3rd Street
Geneva, IL 60134